6/10 Gott
30. júní 2025
Amazing space. Rude bartenders.
Beautiful hotel. Great location. The big thing that we noticed though was that bartending staff at the front bar were very rude and unfriendly. Not sure why, and it’s a hotel where guests are spending and tipping a lot of money on food/drink, but there was an overwhelming feeling we got where every drink order or request was an inconvenience. We did not reach this conclusion due to one interaction or one bartender. It was basically 3-4 bartenders over the course of 4 nights (two separate weekends in the same year). We did find staff at the pool were friendlier (and they were hustling in 95 degree heat!).
I want to give them the benefit of the doubt and the best explanation I could give is that maybe they are under a ton of pressure from management and maybe also deal with a certain clientele that doesn’t treat them well, so they adapt accordingly? It’s a shame because the whole place is super cool and designed extremely well.
But if your staff is going to make their guests afraid to sit at the bar and order a couple drinks, that kinda defeats the purpose of wanting to spend money at such a cool place. My fiancé and I have been all over and have drank at some of the best bars and some of the worst. Yet we always treat our bartender well and tip well. I can honestly say we’d never seen anything like it. Change the culture among the bartenders and we will gladly return. If not, we’ll take our business elsewhere.
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