Downtown Reykjavík Apartments

Good location rooms had a small kitchen with microwave and fridge, no one at the desk after 5 pm.

We had tried to cancel this reservation as our extended family had a death. (we had called for a week every day for 8 days) to cancel or refund one room. The hotel never picked up the phone. we only used one room, as our brother had to fly home with his family! for the funeral prep. The room was nice, but the beds was not comfortable. we did not sleep well. the hotel is very lazy in replying to emails and phone calls we got stuck in automated call back info and no real person picks up or replies. we booked a family room, we called between 9am and 4pm everyday! Further to this we also requested the top floor with a balcony, but instead for 400 euros we got nothing in the pictures, but a bottom floor basement dungeon room with no balcony! The apartment was not even full capacity to not give us our request! We are still waiting for a refund for one room which we could not use.

Nice, clean and friendly staff

Great location just minutes from bus stop 13 and walkable to downtown. Free washer and dryer.

Generally it was good. The front desk was very helpful and nice. However, when we visited the weather was warm. There is no Air Conditioning in the room. The room, in which we stayed, was on the 1st floor, and it was possible to only crack open a small upper portion of one side of the window. It was not enough to cool off the room, and for 2 nights in a row it was too hot to sleep comfortably. The room itself does not have any ventilation other than this small part of the open window.