My stay was terrible. I was skeptical about staying at a La Quinta Inn, and I should have trusted my instinct. When I checked in, the employee at the desk had a very stale disposition. I was given no instruction amenities. I put a card on file for incidentals, but that was obsolete. I attempted to charge a bottled water to my room but was told it had to be paid for separately. Apparently, the card I put on file was to be charged only if there are damages to the room. I got to my room and opened the door to a furnace. It was so extremely hot in the room, but the heat was only set on 74 degrees. It was 44 degrees outside, but I had to switch it to the A/C to get the room to cool off to a comfortable temperature. The picture on the tv was also distorted. I called and asked to change rooms. My request was accommodated, but I had to lug all of my personal items downstairs instead of an associate bringing me a key. I got to the second room, and the temperature was so cold; I tried the thermostat on the wall and the one on the unit. I called to change rooms again and asked for the key to be brought to me. After almost 10 minutes, the heat came on just as the employee was approaching my room. I opted to stay in the same room. The bed was hard, the pillows were cheap, and I slept horribly. Never again.