2/10 Slæmt
24. júlí 2025
Staff pounded on door for immediate cash payment
I don’t even know what to say. When I checked in, I wasn’t told anything about payment. Obviously I would’ve paid had that been brought up, but I assumed either I prepaid or would pay on checkout. Well, at 9pm someone comes violently knocking on my door. Without even identifying herself, she wanted me to hand her CASH right then and there. She then states she’s the “owner”. I told her I would come down to the front desk later, but was in the middle of something. I then get a call in my room 5 minutes later asking me to come down and pay. Again, I told them I was busy and would be down in a hour. Sure enough they came pounding on my door again 5 minutes later, this time with a security guard, threatening to remove me immediately if I didn’t come down and pay. Completely unprofessional way to do business, and a disgrace.
The facilities were old and dated, the lazy river was a complete rip off for renting a tube, and the hotel is in a horrible location with almost nothing within walking distance.
Definitely wouldn’t return.
Staðfestur gestur
2 nætur/nátta ferð
Sannreynd umsögn gests af Hotels.com