8/10 Mjög gott
27. desember 2024
Friendly staff but...
The staff at this hotel could not have been nicer. Very friendly and professional. The breakfast and social hours were a nice surprise. The pool was clean and lots of towels provided The room, a suite that was advertised to sleep 4, was clean and the king bed was very comfortable. Our issue was that we had a sleeper sofa that was so uncomfortable! The first night we had them change out the mattress because the one on the sofa was stained really badly. The newer mattress that they brought us was clean but really thin. No padded mattress pad was provided. It was a hard three nights for my daughter. We even tried it on the floor and with the couch cushions underneath. I feel like a business that's whole job is comfort could do a better job with sleeper sofas and accommodating families. If we do stay there again we probably have to get two rooms.
Donn
Donn, 3 nætur/nátta fjölskylduferð
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