The stay went mostly okay. Our last evening, we all were trying to take a shower to go to dinner, but the shower handle broke off and we had to wait almost an hour to have it fixed, when we were told somebody would be up right away. The wear and tear on the building was evident. I stepped on a carpet tack in the middle of the floor because the carpet was looking worse for wear. On the positive side, by far the best AC I've had in a hotel room. Ice cold on a hot SoCal weekend. These issues may be acceptable in a Best Western, but I had higher expectations of hotel with Hilton in the name. The only thing that screamed Hilton to me, beside the price, was the AC.