We've now stayed at this resort complex for two consecutive years, and our experience has only gotten better. Last year, we opted for Secrets with the preferred option, but this year, we upgraded to Impressions, and it was absolutely worth it.
While we're not heavy drinkers or eaters, we do appreciate the premium alcohol options and delicious food that both Secrets and Impressions offer. That said, Impressions truly outshines Secrets in terms of both drink quality and food flavor. Everything feels fresher and more flavorful. Our favorites were Cielo and Seaside for breakfast and lunch, and the Italian restaurant and Seaside for dinner. The steak restaurant, unfortunately, fell short in terms of flavor and presentation.
We booked an ocean-front room, which offered stunning views from both the balcony and inside. The room itself was spacious, and the minibar was regularly stocked with drinks (mostly water) and snacks.
One of the standout features of Impressions is the personalized butler service. From the moment we arrived, our butler was there to assist us with everything, from check-in to room orientation. Monserrat, our evening butler, was exceptional. She was helpful, respectful, and attentive, even going the extra mile to set up a special birthday surprise for my husband.
Thanks to the exceptional service we received at Impressions, we've already decided to return next year. The level of attention and care we were shown, particularly from Monserrat and the restaurant staff