Self check in hotel, so not sure how to rate the staff, so this is based on the cleanliness. I had the very top room. The room conditions were a little lack luster. Dirty floors, as if they hadn't been swept in a few stays. Shower head was broken and would not stay at the top of the vertical slide adjustment, so the water just hit me in the same of my back. The hotel is however in a great location, and was relatively clean. Always felt safe, The rooms need just a little attention.