LOCATION:
The Clarion Inn is conveniently located near a ShopRite and a Staples, and two other hotels. It is also near New London Train Station & Ferry terminal.
EXTERIOR:
The exterior doors and painting could be much-improved. The doors are sometimes showing wear-and-tear of door latches, and do not have "Accessibility Buttons" which would help make accessing the doors easier for the elderly or those with "assistive transport devices" (wheelchairs & 2 wheeled electric scooters & bicycles). The parking lot could also be improved, by removing cracks in asphalt where grass grows through.
INTERIORS & ROOMS:
Aside from the broken guest laundry in the 600 wing, the interior hallways seem well-maintained. There was a leak of some sort near the ice machine by room 313, that seemed to leak into the carpet of the interior, which needs repair.
Room I was in, was spacious, had infrared stove and a high-powered microwave (1580 Watt), and full-sized refrigerator-&-freezer, hair dryer and digital air conditioner, with "Dry" setting.
SERVICE:
There were service problems, encountered with many staff, except for one, who seemed to be of northern European descent. Politeness of front desk staff needs some improvement, and food services (who seemed mostly hispanic) did not seem knowledgeable about breakfast area resupply.
English was a second language for many hotel staff, in August 2024, so be prepared to communicate in English, with hand gestures, to get your meaning across.