2/10 Slæmt
30. ágúst 2025
Terrible management unsafe parking conditions
I wanted to provide feedback on my recent stay at your property. I checked in late Tuesday night around 11:30 PM and immediately asked the front desk if there was a suitable place to park my large box truck. I was told to park around the building, but the only spaces I could reasonably use were the EV charging spots.
The following afternoon, around 1–2 PM, I was approached by a manager or supervisor who berated me for parking there. I apologized and explained the situation, but was told my only option was to park across a four-lane divided highway—in a lot belonging to a furniture store, not an official overflow area. That is not a safe or reasonable solution for a paying guest, especially as it creates a real risk of trespassing and towing.
When I returned an hour later and parked across multiple regular spaces to avoid blocking EV chargers, I was again met with hostility, yelling, and threats to have my vehicle towed. At that point, I chose to check out early rather than endure further confrontation.
Not only was there no accommodation made for a guest traveling with a larger vehicle, but I also paid full price for a room without being provided safe or reasonable parking access. The way this situation was handled left a very poor impression, and I hope you will review your policies and staff conduct to ensure other guests do not have the same experience.
Staðfestur gestur
2 nætur/nátta viðskiptaferð
Sannreynd umsögn gests af Hotels.com
