4-1 Kioi-Cho, Chiyoda-ku, Tokyo, Tokyo-to, 102-8578
What's nearby
Tokyo Imperial Palace - 15 min walk - 1.3 km
Tokyo Tower - 4 min drive - 3.6 km
Nippon Budokan - 4 min drive - 3.1 km
Tokyo Dome - 5 min drive - 4.4 km
Shinjuku Gyoen National Garden - 7 min drive - 7.2 km
Getting around
Haneda Airport (HND) - 33 min drive
Narita Intl. Airport (NRT) - 67 min drive
Yotsuya Station - 9 min walk
Ichigaya Station - 16 min walk
Shinanomachi Station - 22 min walk
Fukuma Station - 6 min walk
Kojimachi Station - 6 min walk
Akasaka-Mitsuke Station - 7 min walk
Airport shuttle (surcharge)
Restaurants
SATSUKI - 3 min walk
ガンシップ - 3 min walk
VIEW & DINING THE Sky - 3 min walk
9-CAFE by PRONTO - 6 min walk
紀尾井ホール - 1 min walk
About this property
Hotel New Otani Tokyo Garden Tower
Hotel New Otani Tokyo Garden Tower puts you just a 5-minute drive from Tokyo Imperial Palace and Tokyo Tower. Guests can indulge in facials, then grab a bite to eat at one of the 20 restaurants. Other highlights at this luxurious hotel include 4 bars/lounges, a fitness center, and a garden. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Fukuma Station is 6 minutes and Kojimachi Station is 6 minutes.
Languages
English, Japanese
At a glance
Hotel size
836 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 and younger included in the reservation.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
Children
One child (5 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free wired internet access in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle from 7:30 AM to 9:30 PM*
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
20 restaurants
4 bars/lounges
Coffee shop
Room service (limited hours)
Traveling with children
Children stay free (see details)
Grocery/convenience store
What to do
Shopping
Bicycle rentals nearby
Working away
Business center
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Porter/bellhop
Bicycle rentals
Facilities
Safe-deposit box at front desk
Garden
Fitness center
Spa services
Banquet hall
Accessibility
Accessible airport shuttle
Room amenities
Be entertained
30-inch TV
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Down comforter
Bed sheets provided
Freshen up
Shower/tub combination
Electronic bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free wired internet
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3680 to 8855 for adults, and JPY 3220 to 5175 for children
Airport shuttle service is offered for an extra charge of JPY 3600 per person (one-way)
Renovations and closures
This property is closed from February 24 2025 to February 25 2025 (dates subject to change).
The property will be renovating from February 3 2025 to February 4 2025 (completion date subject to change). The following areas are affected:
Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.
Children & extra beds
Airport shuttle service for children costs JPY 1800 (one-way)
Pool, spa, & gym (if applicable)
Facility access costs JPY 6000 per person, per day. Facilities include a sauna, a spa, and a swimming pool.
Guests under 18 years old are not allowed in the swimming pool or spa tub
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.
Also known as
Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo
Frequently asked questions
Is Hotel New Otani Tokyo Garden Tower currently open?
This property is closed from February 24 2025 to February 25 2025 (dates subject to change).
Does Hotel New Otani Tokyo Garden Tower offer free cancellation for a full refund?
Yes, Hotel New Otani Tokyo Garden Tower does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel New Otani Tokyo Garden Tower?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel New Otani Tokyo Garden Tower?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel New Otani Tokyo Garden Tower?
Yes, an airport shuttle is available from 7:30 AM to 9:30 PM at scheduled times. The charge is JPY 3600 per person one-way.
What are the check-in and check-out times at Hotel New Otani Tokyo Garden Tower?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel New Otani Tokyo Garden Tower and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities like 4 bars, a fitness center, and spa services. Hotel New Otani Tokyo Garden Tower also has a garden.
Are there restaurants at or near Hotel New Otani Tokyo Garden Tower?
Yes, there are 20 onsite restaurants.
What's the area around Hotel New Otani Tokyo Garden Tower like?
Hotel New Otani Tokyo Garden Tower is a short 6-minute walk from Fukuma Station and 15 minutes' walk from Tokyo Imperial Palace. Travelers say that the hotel is in a great location.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 21, 2024
kAZUNARI
kAZUNARI, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
Suraj
Suraj, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
Gardner
Gardner, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
Beautiful Gardens at the New Otani!
We had a wonderful stay at the New Otani Tokyo Garden Tower. The service was top-notch and the gardens were absolutely beautiful—very well-kept and serene. I recommend visiting the gardens at night and during the day to get two different experiences and types of photos. It is conveniently located near the train station and the Imperial Gardens. The rooms were slightly dated but clean and nicely appointed. The restaurants were very overpriced for my taste, but there were plenty of food options nearby.
Richard
Richard, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2024
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2024
Verified traveler
5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
We spent our first few days in Japan here acclimating. Upgraded to an amazing city view room. Lots of onsite dining options and beautiful gardens plus an actual outdoor swimming pool. Excellent location for exploring Tokyo.
Jim
Jim, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 4, 2024
FUKUSHIMA
FUKUSHIMA, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 27, 2024
Really good hotel although not super modern if that’s what you are looking for. It is located close by the station and there are plenty of amenities within a short walk. The hotel is in a quieter area of Tokyo which we appreciated at the end of each day. The gardens are lovely. Would recommend.
Kim
Kim, 4-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 25, 2024
Wayne
Wayne, 14-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
Anit
Anit, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 19, 2024
Robert
Robert, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 18, 2024
Great Hotel with amazing staff.
Amazing hotel in a great location. The staff were very friendly and eager to help. I loved having breakfast overlooking the Japanese garden or on the 40th floor overlooking the city.
Michael
Michael, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 16, 2024
Nice and roomy hotel
It was so nice and roomy room. We spend nice time at the hotel. Ammunities are so nice. One thing to be improved is that a fan inside of the bathroom which is always-on makes some noise while sleeping.
In Seop
In Seop, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 16, 2024
Dinah
Dinah, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 11, 2024
Classic Luxury Property
Classic five-star property with excellent service but the bathrooms could use an update. In particular, bathtubs should be replaced with walk-in showers to avoid slip-and-fall risks. Ventilation could be improved, too.
Verified traveler
1-night family trip
Verified Hotels.com guest review
4/10 Fair
Sep 28, 2024
No swimming pool
You had to pay for the inside swimming pool that could get only four persons at the same time. If it was already full, you juste have to wait for someone to get out. Unbelievable.
Romaric-Emmanuel
Romaric-Emmanuel, 6-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Sep 22, 2024
Steven
Steven, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 19, 2024
Esther
Esther, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 18, 2024
Top notched service, great location, good food
We always enjoy staying in this hotel, be it the garden or main tower. Rooms are of good sizes and comfy. The Japanese garden, several good restaurants, convenient location are reasons for our stay. This time is service that impressed us. I was feeling ill the last day of our stay. The front desk offered to accompany me to a hospital. At the end, they extended our check out time to let me rest longer. Very kind and caring. It’s definitely the hotel in Tokyo I can always trust.
Kitty
Kitty, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 9, 2024
Loved it and would definitely stay again
We absolutely loved the hotel. Was very grand, extremely clean, staff so polite and helpful. Our room was huge, extremely clean and very well maintained. There were lots of options for food in and around the hotel and access to the subway was just a few mins walk. The Japanese garden is a highlight. So beautiful and peaceful. Overall we loved the hotel and would definitely stay again
Sarah
Sarah, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 29, 2024
Great stay
tyler
tyler, 13-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 29, 2024
LEKA
LEKA, 8-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 24, 2024
Beautiful hotel with friendly and some English speaking staff. It is so big that we got lost multiple times in looking for the next great restaurant to eat at. The Japanese Garden is even better than the pictures on the website. It is close to two train stations, so getting around Tokyo from this location was very easy.
Scott
Scott, 6-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 23, 2024
Great pool with long opening hours. Lovely accommodating staff. I was shocked when I saw a laundry bill for £170 (32,000 Yen) for what would be 1-2 loads in a washing machine. Prices before hand would have greatly influenced my decision but I was not informed until after the laundry was finished, how much I owed.