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Hotel Hayden

4.0 star property
Hotel with 24-hour fitness, near Madison Square Garden

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hayden

Breakfast area
View from property
Property entrance
Egyptian cotton sheets, premium bedding, in-room safe, desk
Lobby sitting area

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
  • Connecting rooms available
  • Pet friendly
  • Air conditioning
  • Non-smoking
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • 24-hour fitness center
  • Self parking
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
The price is $205
includes taxes & fees
$175 per night
Nov 26 - Nov 27

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed (Chelsea)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed
Egyptian cotton linens
Premium bedding
Hair dryer
Bathrobes
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Double

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Double

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Chelsea)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

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The price is $160
includes taxes & fees
$136 per night
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About the neighborhood

Map
127 West 28th Street, New York, NY, 10001

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Empire State Building - 10 min walk - 0.9 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 15 min walk - 1.3 km
  • Grand Central Terminal - 3 min drive - 1.9 km

Getting around

  • Teterboro, NJ (TEB) - 16 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • LaGuardia Airport (LGA) - 32 min drive
  • Newark Liberty Intl. Airport (EWR) - 37 min drive
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive
  • New York W 32nd St. Station - 6 min walk
  • New York 23rd St. Station - 6 min walk
  • Penn Station - 9 min walk
  • 28 St. Station (7th Av.) - 2 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • 34 St. - Penn Station (Fashion Av.) - 7 min walk

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Skirt Steak - ‬3 min walk
  • ‪Ajisen Ramen - ‬3 min walk
  • ‪The Fleur Room - ‬2 min walk
  • ‪Barn Joo Nomad - ‬2 min walk

About this property

Hotel Hayden

Hotel Hayden offers a great location, putting you within just a 10-minute walk of Madison Square Garden and 5th Avenue. Other highlights include a 24-hour fitness center, a fitness center, and a garden. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: 28 St. Station (7th Av.) is 2 minutes and 28 St. Station (Broadway) is 4 minutes.

Languages

English, French, Spanish

At a glance

Hotel size

  • 122 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
  • Minimum check-in age: 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, up to 25 lbs per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 50 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness center
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 42.46 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Business center/computer access
    • Fitness center access
    • In-room coffee
    • Phone calls (may be limited)

Optional extras

  • Refrigerators are available for an additional charge

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 75.00 per day
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Parking

  • Self parking costs USD 50 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's window guards on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York

Frequently asked questions

Does Hotel Hayden offer free cancellation for a full refund?
Yes, Hotel Hayden does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Hayden?
Yes, cats and dogs are welcome, with a maximum weight of 25 lbs per pet. There's a charge of USD 75.00 per accommodation, per stay, and there's also a deposit of USD 75.00 per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Hayden?
Yes. Self parking costs USD 50 per night.
What are the check-in and check-out times at Hotel Hayden?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is noon.
Is there an onsite casino at Hotel Hayden?
No, this hotel doesn't have a casino, but Resorts World Casino (20-min drive) is nearby.
What is there to do at Hotel Hayden and nearby?
Hotel Hayden has a 24-hour fitness center and a garden.
What's the area around Hotel Hayden like?
Hotel Hayden is in Manhattan, a short 2-minute walk from 28 St. Station (7th Av.) and 6 minutes' walk from Madison Square Garden. The local area is considered walkable as well as being good for public transport.

Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Good

Just Okay
It was just okay. I've stayed here two times. I stay in hotels frequently. It is relatively quiet (except for the vacuuming outside my room at 10 pm). The beds are not comfortable, the pillows have an old smell, and the air conditioning didn't work.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It was amazing, so clean
Alice, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

terrible room conditions
cofee machine didnt work. There was no iron in place. Internet work with failures and it was " insecure". Cable TV worked intermiten with low cable signal. the doors was not closing properly and got jammed. the AC system was quite noise
Alfonso, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Comfortable clean and a nic choice of breakfast pastries….
Debra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

gregory, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Room had a strange smell, bathroom shower had visible mold
Deena, 2-night family trip
Verified Hotels.com guest review

6/10 Good

david, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Lori, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Nivaldo, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Worst bed of all time!
Was pushed aside by the front desk clerk because my room wasn’t ready. Went to work out and the fitness room was horrendous! Barely stocked and the size of a walk in closet. Finally when it was she rambled through the points of the hotel informing me that the bar and restaurant were closed for renovations. Made it to my room, there was no view the thermometer was broken in the room and the sheets looked dirty and there was no fitted sheet on the bed. The bed itself was one of the worst I’ve ever slept on. I’ve gotten better nights sleep at a motel 8! For over $400 a night I expected much better accommodations. Very disappointed in the experience will not recommend this hotel to anyone.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Super
Very convenient location great area friendly staff
Joseph, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Good location
Good location
1-night trip
Verified Hotels.com guest review

6/10 Good

A Quick check was the best part
The room size was fine but the bed was too hard, they had plastic over the mattress and a thin sheet over that. The plastic was gross the pillow cases were too small for the pillows. The view out the window was of the fire esacape of the bldg across from us. Only 4 hangers in the small wardrobe. The bathroom had a blow dryer and soap and shampoo and conditioner. The tile in the shower was falling out and the grout needed a deeper clean. The room was sound proof and it did have great blackout drapes. The breakfast included was a selection of good bakery and starbucks coffee and offered juice, yogurt and bananas. That was about it. I would not stay here again.
Janien, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Julie, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Worst Experience Ever
Terrible rooms and bed. Checked out immediately. Still have not received the refund. Hotel is not answering the calls from Hotel Tonight about the refund.
Stephanie, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ashley, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Absurdly overpriced, with a mandatory “resort fee” adding insult. The gym is tiny and only marginally equipped.
2-night business trip
Verified Hotels.com guest review

4/10 Fair

Blanquita, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

They store your bags before/after checkin/out which is great. Some people complained about AC not working well enough but ours was good. Very clean, housekeeping was great. It is an older building and rooms but a renovated lobby. No personal safe in room. Breakfast is coffee, apples bananas muffins and croissants. Elevators are slow. Convenient location to subway and quiet enough area.
Nathan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kathleen, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Clean well located courteous staff
Hotel is in a great location on a side street just a couple of blocks from Madison Square Garden and the Amtrak train station. Hotel is clean, well maintained and the staff is very courteous. it is advertised as offering free breakfast, however the hours of the breakfast do not start until 7:30 a.m., which is a little late for me. Also, they only have apples, bananas, a few donuts and muffins. So, it is disappointing in the selections offered.
Benedict, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jasmine, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Property is not maintained well and things are falling apart and not fixed.
Mohamed, 4-night trip
Verified Expedia guest review

6/10 Good

Frank, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

This is a great hotel someone looking for inexpensive place to stay in a convenient location in New York City. I travelled with my 14-year-old son and we had a room with two double beds on the fourth floor. Overall the rooms were clean, and the bed was comfortable - especially after clocking 20-25k steps a day. Despite being on a low floor, we didn’t hear any street noise aside from a police siren one morning. For the discerning traveller: the baseboards need painting, there is some mildew in the shower (bring flip-flops if you are concerned), and the AC was a bit noisy. The breakfast is sparse - basic baked goods like muffins, donuts, and bagels, with fruit and yogurt. When we were there the ice machine was broken. There is a fitness room but it is very basic. All this said, I would definitely stay at this hotel again. The staff is nice, you steps away from a major subway line, and I didn’t spend a lot of time in my room. To supplement breakfast, there is a great breakfast food truck at the corner of 50th & 6th st with five dollar breakfast sandwiches that are delicious. The staff is friendly and helpful. The checkin is quick (our room was ready by 2pm). Being in the heart of the flower district is a nice bonus - so lovely to walk out into practically a garden every morning.
Jennifer, 3-night family trip
Verified Expedia guest review