I arrived to the maya train, i called the hotel to pick me and family up, they just instructed me to go to the airport, and they were the one who told me that there was a free bus from the train to the airport, (at the train stations no one helped me to try to figure the way, the taxi drivers were trying to rip us off taking us to our hotel and the lady in there who works for the maya train wouldn't give us any advice) once I was there in the Terminal 2 (like I said before, the shuttle hotel told us about the free shuttle from maya train to airport) they pick us up in no time.! It was great!
Check in was fast, the hotel was very clean, modernized, free continental breakfast, i schedule the shuttle back to the airport, it was awesome, I recommend!