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Cozumel Palace All Inclusive

4.0 star property
Colonos Cuzamil beach property with 4 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cozumel Palace All Inclusive

3 outdoor pools
Lobby
Lobby sitting area
Exterior
Children's play area - outdoor
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Bar
Main amenities
  • Daily housekeeping
  • Near the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Pool bar
  • Swim-up bar
  • 24-hour room service
Feel at home
  • Children's pool
  • Playground on site
  • Rollaway/extra beds available (surcharge)
  • Separate bathtub and shower
  • Separate sitting area
  • Premium TV channels
The price is $549
includes taxes & fees
$453 per night
Jan 27 - Jan 28, 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Ocean Front Suite - Kids & Teens Free

Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Ocean Front Suite - Kids & Teens Free

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Free minibar items
  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Loft Suite Ocean View - Kids & Teens Free

Superior Loft Suite Ocean View - Kids & Teens Free | Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Loft Suite Ocean View - Kids & Teens Free

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Free minibar items
  • 827 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean Front- King Size Bed

Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Honeymoon Suite Ocean Front- King Size Bed

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
Free minibar items
LCD TV
  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Ocean View Suite - Kids & Teens Free

Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Ocean View Suite - Kids & Teens Free

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Free minibar items
  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Premium bedding, pillowtop beds, free minibar, in-room safe

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Free minibar items
  • 829 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

Exterior

InterContinental Presidente Cozumel Resort Spa, an IHG Hotel

Pool
Spa
Pet friendly
Free parking
9.4 out of 10, Exceptional, (1006)
The price is $386
includes taxes & fees
$322 per night
Jan 7 - Jan 8, 2025
InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
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About the neighborhood

Map
Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600

What's nearby

  • Dolphinaris - 4 min walk
  • Stingray Beach - 12 min walk
  • Punta Langosta Pier - 14 min walk
  • Cozumel Maritime Terminal - 2 min drive
  • San Miguel Church - 3 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive
  • Cancun Intl. Airport (CUN) - 37.8 miles/60.9 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Muelle Transbordadores Cozumel - ‬7 min walk
  • ‪Restaurante Chac Kay grill - ‬8 min walk
  • ‪Rolandi's - ‬10 min walk
  • ‪Restaurant los Arcos - ‬1 min walk
  • ‪La Caletita del Tio Jose - ‬7 min walk

About this property

Cozumel Palace All Inclusive

At Cozumel Palace All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll have access to onsite scuba diving and snorkeling. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 4 restaurants and the 2 bars/lounges are great places to grab a cold drink. This all-inclusive property also features a poolside bar, a children's pool, and a snack bar/deli. Fellow travelers say good things about the helpful staff and overall property condition.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons
Snorkeling

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite live performances

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 169 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
    • Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–11:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground

What to do

  • Scuba diving
  • Snorkeling
  • Shopping
  • Beach nearby
  • Access to nearby outdoor pool
  • Use of nearby fitness center
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Windsurfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 3 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • IPod docking station
  • 21-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free rollaway/extra bed

What to enjoy

  • Separate sitting area

Freshen up

  • Jetted bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Awe-Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 61 per person (roundtrip)

Renovations and closures

The property will be renovating from September 25 2024 to April 30 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Elevator
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Spa
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • Airport shuttle service for children up to age 17 costs USD 61 (roundtrip)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a security system and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

All Inclusive Cozumel
Cozumel All Inclusive
Cozumel Palace
Cozumel Palace All Inclusive
Palace Cozumel
Cozumel Palace Hotel Cozumel
Cozumel Palace Resort
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Inclusive inclusive p
Cozumel Inclusive Inclusive
Cozumel Palace All Inclusive Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Palace All Inclusive All-inclusive property Cozumel

Frequently asked questions

Does Cozumel Palace All Inclusive offer free cancellation for a full refund?
Yes, Cozumel Palace All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cozumel Palace All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Cozumel Palace All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Cozumel Palace All Inclusive?
Sorry, there's no onsite parking at Cozumel Palace All Inclusive.
Is airport shuttle service offered by Cozumel Palace All Inclusive?
Yes, an airport shuttle is available. The charge is USD 61 per person roundtrip.
What are the check-in and check-out times at Cozumel Palace All Inclusive?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Cozumel Palace All Inclusive and nearby?
Have fun with onsite activities like snorkeling and scuba diving. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Cozumel Palace All Inclusive also has 2 bars, spa services, and an arcade, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Cozumel Palace All Inclusive?
Yes, there are 4 onsite restaurants.
Does Cozumel Palace All Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
What's the area around Cozumel Palace All Inclusive like?
Cozumel Palace All Inclusive is a short 14-minute walk from Punta Langosta Pier and 12 minutes' walk from Stingray Beach. The local area is walkable and popular for its beaches.

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

All the staff are friendly and go beyond what is expected! We keep coming back because we know the employees love their jobs. Some have been there 20 years and have watched our children grow up. We highly recommend this family oriented place. 😎💗😎
John, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

don, 2-night trip
Verified Expedia guest review

8/10 Very Good

Alejandro Dominguez, 4-night trip
Verified Expedia guest review

6/10 Good

No beach, staff difficult at times, maintenance poor
CAMERON MATTHEW, 7-night family trip
Verified Expedia guest review

8/10 Very Good

Overall, the stay was great. However, we had a very disappointing experience with booking an excursion through the hotel. We had planned a snorkel trip over three reefs but after arriving to the marina and waiting for almost two hours the boat never showed up. We were told to go back to the resort and had to demonstrate that we were in the correct place (which we absolutely were) to get a refund. We had met the owners of the tour company at the marina and they told us to wait where we were for the boat but it never showed. We lost the day we had planned and the lost opportunity costs with a thoughtfully planned vacation with family were not replaced. Especially because vacation days are not always easy to come by, this was particularly frustrating and disappointing.
David, 5-night family trip
Verified Expedia guest review

8/10 Very Good

Adriana, 6-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel it’s perfect for family with kids. The pool it’s ok, not too big not too small. The amenities are a little bit old, but overall it’s was great hotel for our vacation. The food it’s amazing and the staff it’s going above and beyond to make you feel like a VIP. Looking forward to see the hotel after all updates that will start in August
Mihaela, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Maria, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Stayed just for 1 night and will definitely be going back. Just for the bath tub alone! The room was beautiful and the staff and food was excellent (Momo restaurant)
LaNette, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Manoj, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Don, 7-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is great! Awesome location and the staff are amazing. I would like to mention: Gabriel Enrique Evert Marta Fiji Paola Érika Elizabeth Chef Onorio Carmita José Cime Ivan Carmelita You guys are great!!!! Will came back for sure.
Leonardo, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

It’s our third visit to Cozumel palace and it remains a great place . The staff is the best part, Javier and Giovanni in the lobby bar made every night fun. I understand the property is planning a renovation soon. We looked at one of the new rooms and it looks amazing.
Michael, 6-night family trip
Verified Expedia guest review

8/10 Very Good

Unlimited ocean experience for free like paddle board, snorkel, and canoe. I love that there were professional photographer on-site for ocean experience and on land. The fee for the professional photographer in the ocean session was very affordable for all the digital photos. The land photos were very pricey. The service was exceptional. The food in the different restaurants onsite were great except the Italian restaurant was ok. The hotel was a little outdated but still clean. The was no sandy beach access just the ocean for the free activities above. Over all, it was a fantastic experience!!!!
Tonya, 6-night trip
Verified Expedia guest review

10/10 Exceptional

The staff is amazing. The restaurants were all great. We did not have a sing bad meal and really en it needing to make reservations for any of the restaurants. Ivan at Bouganvilia’s restaurant was awesome and the staff there were so very pleasant. Raul and the bartenders at the pool were also great. Overall, my family and I go to Cozumel several times a year and were pleasantly surprised by how much we loved the resort. The only thing missing is a sandy beach, but everything else made up for that. We’ll be back for sure.
Antonio, 7-night family trip
Verified Expedia guest review

8/10 Very Good

Not enough restaurants to eat at
Thu-Hoai Thi, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

This was our fourth there and they never disappoint. Very nice property and a wonderful room is what you should expect
Ronald A, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Ronny, 5-night trip
Verified Expedia guest review

10/10 Exceptional

I recently had the pleasure of staying at the Cozumel Palace Resort, and it exceeded all my expectations. From the moment we arrived, the exceptional service and luxurious amenities stood out. **Location & Ambiance:** Nestled on the stunning island of Cozumel, this resort offers breathtaking ocean views and a serene atmosphere perfect for relaxation. The proximity to the island’s vibrant coral reefs makes it an ideal spot for snorkeling and diving enthusiasts. **Rooms:** Our suite was spacious, impeccably clean, and beautifully decorated. The room featured a private balcony with a hammock, offering spectacular views of the Caribbean Sea. The in-room Jacuzzi was a delightful bonus, perfect for unwinding after a day of exploration. **Dining:** The dining options at Cozumel Palace are diverse and delicious. From the sumptuous buffet at the main restaurant to the fine dining experiences at the specialty restaurants, every meal was a culinary delight. The variety of cuisines, from traditional Mexican to international flavors, ensured there was something for everyone. The staff was attentive and accommodating to dietary needs. **Activities & Amenities:** The resort offers a plethora of activities, both on-site and off-site. We enjoyed the daily entertainment programs, including live music and themed nights. The infinity pool overlooking the ocean was a favorite spot, and the swim-up bar was a fantastic touch. For those seeking adventure,
Diego Felipe, 4-night family trip
Verified Expedia guest review

2/10 Poor

I was not even allowed to check in. I arrived around 10 AM with my 2 girls. I was not given any accomodation. Occidental, who they referred us to, would not allow us on the property to make the reservation in person. Melia happily took us in. We had a beutiful day at one of their two pools and private beaches. Both those companies
Rajiv, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Raymundo, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Darren, 4-night trip
Verified Hotels.com guest review

6/10 Good

I did not get what I pay for. I pay for a room with two beds and ocean view and I got only one bed room on first floor without ocean view.
Angelo, 4-night family trip
Verified Expedia guest review

6/10 Good

With all due respect, we enjoyed our stay, but the property needs renovation.
Leopoldo blanco, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff is wonderful
Thomas, 4-night trip with friends
Verified Orbitz guest review