Were not good at following up with early communication about pick-ups and drop offs.
Mischaracterized services, including air shuttle pick-up drop off, when that was not the case.
Room attendants very unprofessional.
Front office called room several times in error during quiet hours.
Packed a 'Bento Box' having an open banana, soggy apple, dry croissant, and some underwhelming fruit pastry as a mechanism to leave, WHEN on the day of my arrival and family was allowed to gather food prior to the restaurant opening to gather a more complete breakfast to go. Was told, 'they are leaving' early which is why they were allowed to do this. But then, only gave me the option to have random items placed in a plastic bag for me to go.
Key card was randomly deactivated during my stay.
Was forced to provide MAC address in order to access the Free Wifi.