Park Lane Hotel

Great location. Staff were beyond helpful. The property was clean but could use an update. The carpets were close to being threadbare

We have stayed here many times and will probably continue to do so. However in the past one of the draws for us was their “happy hour” which was part of the facilities fee. It was a great way to have a quick bite and/or a glass of wine before heading out to the theater or other activities. They have eliminated that and replaced it with a ten dollar credit at their extremely overpriced little grab and go cafe. Thank god there’s a Starbucks around the corner.

I use a power wheelchair. Everyone was very professional, accommodating and very kind. Everyone, from the Doorman, to the people at the d front desk, to housekeeping, and Room Service. This is the place I will stay, on my trips to NYC

Always enjoy Park Lane. Coming back this Sunday. Disappointed Happy Hour has been closed down. Too bad.

The food in the bar was good as were the drinks and the bartender was friendly. However, while the rooms are big, they desperately need to put fans in the bathrooms, both in the rooms and in the public spaces. The hotel is otherwise wonderful, nicely located and the staff is responsive.