2/10 Slæmt
1. febrúar 2025
Booked a room so that my 12 year old daughter could swim for her birthday. Prior to booking, I called to make sure pool was available. I was told it would be open so I booked the room. On the day of checking in, came down that evening and was told pool was closed and would open up Saturday morning. Well Saturday came and was told they were waiting on a contractor to come out to fix the pool. I booked this room just for the pool, so imagine my frustrations. They were not transparent with me and were only interested in getting me to book a room. I asked to be refunded based on misleading information but they stated their cancellation policy. That definitely didn’t fit my situation but there was nothing else I could do. Never staying there again and definitely won’t get any recommendations from me.
Charlie
Charlie, 2 nætur/nátta fjölskylduferð
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