Before doing the reservation, I asked if I can check in early. I was told by the front desk that I might be able to depending upon the room availability, but I should call and check in the morning of my stay. I did exactly that. But I was charged extra $50 which was not told to me on my first call when I was making the reservation.
The electric outlet in the lamp base, on the side table by the bed, was broken. It was placed as if it was fine, so I put my charger in, but when I wanted to take it out, it would not come out because it was too loose and it started hanging out. This is extremely unsafe and could give someone an electric shock.
The conditioner bottle was empty in the bathroom. And the knob also was loose if not broken.
The bar where you hang the bath towel was placed as if it was fine but the moment I tried to hang the towel on it it fell loose.
Overall quality was very poor. I am very disappointed. If I had known about extra charge for early check-in, I would never have booked this hotel. I would like the hotel to refund my money back.