I booked 2 rooms.
The customer service was good however, no help with luggage or even getting a trolley.
Room was filthy, hair over the walls in the bathroom, carpet pulling up, wet carpet in 3 areas, leaking fridge, mouldy bathroom, rusted rails, dusty, dirty toilet, no plug, needs a complete renovation.
All our products were empty and even after a room clean, no one cleaned or refilled anything.
Great air conditioning and views. Bed was good.