Staff were very helpful and polite, answered any questions you had. Cleaning staff were on point. Rooms come with all amenities, and are replaced daily. I mean all amenities, not like many other hotels where its only a toothbrush, shampoo, conditioner, body wash. Everything, razor, face lotions, body lotion. Actually, just no shaving cream oddly enough. But overall excellent - cannot hear neighboring rooms, only while people were in hallways, but once in rooms I could not hear a thing.