4/10 Sæmilegt
20. janúar 2025
I was not happy.
My husband and myself were just doing an overnight stay to get away. I checked into my room and just ran up to check it out. I could already hear a couple of families which I immediately knew I wanted a room more secluded away from so much noise. The room was not clean in my opinion. It appeared to be blood on one was in the restroom. It appeared to have blood by the toilet handle. The floor was not swept or mopped. Towels were not neatly placed. The carpet in the room was dirty. I went downstairs to talk to the receptionist, she was not there. Once I got back in my car to run a couple of errands I gave them a call. I asked her if there was any possible if I could switch rooms and she gave me a very long uncomfortable pause. I had to ask if she was still there. She acted as if she couldn’t understand what I was saying. I just gave up. I could not get a refund and I just did not feel like being hassled. This hotel could use a fresh coat of paint and steam cleaning to the floors. Also a cleaning staff that care.
Staðfestur gestur
1 nætur/nátta ferð
Sannreynd umsögn gests af Hotels.com
