I went to the front desk and asked the receptionist to changed the towels, I saw her wrote it down on some paper. When I came back, the dirty towels still in my room, it happened two times, and I only stayed three nights. It’s very disappointing.
My friend said he was watching TV and suddenly someone opened the door then immediately closed it, he ran out to see who was it? It was an old couple, they looked confusing just as my friend, the receptionist made a mistake of double checked-in, horrible!
Need some serious training.