The staff are very friendly, but they put us in a room that had the loudest air conditioning system. We put the a/c on manual, and every time it turned on it sounded ike someone was trying to escape from the air conditioning box. We had a lot of baggage to unpack, and had a child to tend to, so we decided to toughen it out. Bad choice! Should've just packed up and went to another room. Also, the swimming pool was cold. We were told that it was heated, so my toddler and I went and it was freezing. Pool doesn't have any heating equipment. The only good thing about this place is their friendly staff, and offer bottle water when you request. Other than that, there are many hotels in Solvang area. Solvang isn't a big place, And every place is a walking distance, even with a six year old, so I suggest find a hotel that has quiet air conditioning, so that it doesn't mess up your sleep.