Hótel Keflavík

Stoppaði stutt en var ánægður með viðmót starfsfólks og þjónustu 0g fräbært að fá frítt skylt á völlinn.kem örugglega aftur Takk fyrir mig.

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Hotel under renovation. Room, especially the bath room, needs renovation badly. Breakfast is good.

Overrated, if they were as keen on quality as their obsession with Versace logo's and gold plated things it would be great, but Poor! The experience was bad, from the start the room smelled like a sewer from the shower which had spread a smell into the room, asked to change room and the staff was very friendly here (Very helpful!) but then it went downhill again, uncomfortable bed, did not get a single hour of sleep, The restaurant is nice but too small and seem a little overpriced even for Iceland. The worst part: breakfast, it was like they deliberately had tried to hide things, plates and the whole setup was off, super small plates (which did not discourage people from just going more times, not having less). No obvious place at all to place the dirty plates so everyone just left their plates in the sitting area, the place was messy at 5 AM, 10 minutes after it opened for breakfast. Area for breakfast which was uncomfortable seats. There were no staff and only one girl in reception, who seemed too busy being on online, to actually help clean up or anything.

We stayed in this hotel the night before flying out of Keflavik Airport. The most convenient thing was their airport transport and close proximity to the airport. Otherwise, we weren't impressed. When we arrived, the elevator was temporarily not working so we had to haul our heavy luggage up the stairs. There were ceiling panels taken out and ladders on our floor to navigate while some repairs going on. The breakfast was a huge disappointment compared to two other hotels we stayed at in Iceland - very limited offerings. The room was very dated and we found it odd that the TV was mounted on the wall to the SIDE of the bed, instead of the END of the bed which was a pain for watching TV. As previously mentioned, it was a perfect place to stay if you have an early flight the next morning and need a ride, but otherwise I wouldn't stay here again.

I booked this hotel for our last night in Iceland prior to heading back. We arrived late as there was snow storm leading to an accident causing stopped traffic. The male personnel working was very unprofessional and upset that we asked to see new room after seeing our room. We booked a standard double room however room smelled and the bathroom was way too crowded. This should be shown in pictures, anyways the male personnel’s response was “didn’t you see what you booked online”. Sure i did but i was mislead by bathroom pics or perhaps lack of pictures. Anyhow, possibly the new upgraded rooms are nicer but he was saying $200 more to upgrade our room which was quite a bit! Wish we just booked Iceland Air Hotel as we did not have any issues with their service or accommodations previously! Hope you guys will also upgrade your standard rooms because they forsure need it or perhaps help your staff in accommodating disappointed guest! I get he probably does not want to be dealing with that at midnight but neither did we, only circumstances caused us to be late!

Great breakfast included. It was nice to have the shuttle to the airport Unfortunately the hotel is undergoing some renovations, so the lobby was sectioned off with plastic sheeting.

Great location! Very nice, cozy hotel With friendly staff.