Tru by Hilton Katy Houston West

2.5 star property
Hotel convenient to Katy Mills Mall

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Katy Houston West

Lobby sitting area
Desk, laptop workspace, blackout drapes, soundproofing
Exterior
Lobby sitting area
Business center

Reviews

8.4 out of 10

Very good

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Fitness center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Arcade/game room
  • Computer station
  • Snack bar/deli
  • ATM/banking services
  • Microwave in a common area
  • Water dispenser
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The price is $103
includes taxes & fees
$88 per night
Dec 8 - Dec 9

Room options

Available filters for rooms
Showing 8 of 8 rooms

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 461 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 461 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 461 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 461 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 461 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Hearing & Mobility)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 461 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
200 Ernstes Road, Katy, TX, 77494

What's nearby

  • Main Event - 10 min walk - 0.9 km
  • Memorial Hermann Katy Hospital - 2 min drive - 1.8 km
  • Typhoon Texas - 4 min drive - 4.1 km
  • LaCenterra at Cinco Ranch - 5 min drive - 5.7 km
  • Katy Mills Mall - 5 min drive - 4.5 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 44 min drive
  • Houston, TX (EFD-Ellington Field) - 52 min drive
  • Houston William Hobby Airport (HOU) - 59 min drive

Restaurants

  • ‪Times Square Entertainment - ‬18 min walk
  • ‪Main Event Entertainment - ‬10 min walk
  • ‪Freddy's Frozen Custard & Steakburgers - ‬8 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪The Alley - ‬2 min drive

About this property

Tru by Hilton Katy Houston West

When you stay at Tru by Hilton Katy Houston West, you'll be within a 10-minute drive of Katy Mills Mall. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and continental breakfast on weekdays between 6:00 AM and 10:00 AM. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 105 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 4 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 total)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast on weekday mornings 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Shared microwave
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Pool table
  • Horse riding nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 2020
  • ATM/banking
  • Television in common areas
  • Fitness center
  • Arcade/game room
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 50-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of USD 10 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Long-term renters welcome.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Tru By Hilton Katy Houston
Tru by Hilton Katy Houston West Katy
Tru by Hilton Katy Houston West Hotel
Tru by Hilton Katy Houston West Hotel Katy

Frequently asked questions

Does Tru by Hilton Katy Houston West offer free cancellation for a full refund?
Yes, Tru by Hilton Katy Houston West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tru by Hilton Katy Houston West?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Katy Houston West?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Tru by Hilton Katy Houston West?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of USD 10 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Tru by Hilton Katy Houston West and nearby?
Have fun during the warmer months with activities nearby such as horseback riding. Enjoy amenities like a fitness center and an arcade.
What's the area around Tru by Hilton Katy Houston West like?
Tru by Hilton Katy Houston West is a short 10-minute walk from Main Event and 18 minutes' walk from Times Square Entertainment.

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Michelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cheryl, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was a wonderful stay, staff was friendly and room was clean.
Samantha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, new style.
donna, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Belinda, 1-night trip
Verified Hotels.com guest review

6/10 Good

The wash cloth were discussing. The tv did work. I had planned on returning to this hotel on my way back from my trip but cancelled and booked another miles down the road. The wash cloths looked like someone washed the floor with them.
Mike, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable
Julia, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Shane, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Julia, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Julia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

6/10 Good

Good
Julia, 1-night trip
Verified Hotels.com guest review

2/10 Poor

$250 SCAM
I was charged $250 for a smoking fee and I don’t smoke, I called and was told I needed to speak with a manager however they are not available and no one knows when they will be onsite, I’ve called several times and never got a call back from management, I was emailed this picture and you can clearly see that it is not ashes from a cigarette or cigar
Al-men, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jenna, 4-night trip
Verified Hotels.com guest review

6/10 Good

Room was clean. Bathroom tiles looked like they were affixed with Elmer’s glue. The morning breakfast was a waste of time so go somewhere else for breakfast. Trash receptacles were overflowing.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Wrenee, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christina, 1-night trip
Verified Hotels.com guest review

6/10 Good

Anitra, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Doris, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Brian, 1-night trip
Verified Hotels.com guest review

6/10 Good

Zoom in
First let me say the front desk staff was awesome. Now the housekeeper staff needs a lot of work. I think it's crazy that if you put your do not disturb, sign on your door the night before and take it off at 9:00 in the morning. You do not get service. I left my hotel room around 9:00 a.m. and when I came back my room was not serviced. I had no towels or anything. I was told that because I had to sign up when they came in and started their shift that my room automatically didn't get service. That to me is incorrect. If you're a housekeeper when you go to that room to service it. If it at that point in time has the do not disturb sign on the door then the room does not get service. This is from a former housekeeper so when me and my husband left that morning they hadn't even got close to our room. They were all the way down the hall. Not only that, the room needed a more close inspection as I will put a picture below to show you what I'm talking about.
Zoom in hand prints from the last guest ... Just gross 🤮
2-night trip
Verified Hotels.com guest review

8/10 Very Good

Prosenjit, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Ryan, 1-night family trip
Verified Hotels.com guest review