Memorial Hermann Katy Hospital - 2 min drive - 1.8 km
Typhoon Texas - 4 min drive - 4.1 km
LaCenterra at Cinco Ranch - 5 min drive - 5.7 km
Katy Mills Mall - 5 min drive - 4.5 km
Getting around
George Bush Intercontinental Airport (IAH) - 44 min drive
Houston, TX (EFD-Ellington Field) - 52 min drive
Houston William Hobby Airport (HOU) - 59 min drive
Restaurants
Times Square Entertainment - 18 min walk
Main Event Entertainment - 10 min walk
Freddy's Frozen Custard & Steakburgers - 8 min walk
Chipotle Mexican Grill - 3 min drive
The Alley - 2 min drive
About this property
Tru by Hilton Katy Houston West
When you stay at Tru by Hilton Katy Houston West, you'll be within a 10-minute drive of Katy Mills Mall. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and continental breakfast on weekdays between 6:00 AM and 10:00 AM. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
105 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 4 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast on weekday mornings 6:00 AM–10:00 AM
Coffee/tea in a common area
Shared microwave
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Pool table
Horse riding nearby
Working away
Business center
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
2 buildings/towers
Built in 2020
ATM/banking
Television in common areas
Fitness center
Arcade/game room
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
50-inch LED TV
Premium satellite channels
Home comfort
Air conditioning and heating
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge of USD 10 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Long-term renters welcome.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Tru By Hilton Katy Houston
Tru by Hilton Katy Houston West Katy
Tru by Hilton Katy Houston West Hotel
Tru by Hilton Katy Houston West Hotel Katy
Frequently asked questions
Does Tru by Hilton Katy Houston West offer free cancellation for a full refund?
Yes, Tru by Hilton Katy Houston West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tru by Hilton Katy Houston West?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Katy Houston West?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Tru by Hilton Katy Houston West?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of USD 10 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Tru by Hilton Katy Houston West and nearby?
Have fun during the warmer months with activities nearby such as horseback riding. Enjoy amenities like a fitness center and an arcade.
What's the area around Tru by Hilton Katy Houston West like?
Tru by Hilton Katy Houston West is a short 10-minute walk from Main Event and 18 minutes' walk from Times Square Entertainment.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 22, 2024
Michelle
Michelle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 21, 2024
Cheryl
Cheryl, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
It was a wonderful stay, staff was friendly and room was clean.
Samantha
Samantha, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
Great location, new style.
donna
donna, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 16, 2024
Belinda
Belinda, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 13, 2024
The wash cloth were discussing. The tv did work. I had planned on returning to this hotel on my way back from my trip but cancelled and booked another miles down the road. The wash cloths looked like someone washed the floor with them.
Mike
Mike, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Julia
Julia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
Comfortable
Julia
Julia, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 6, 2024
Shane
Shane, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 29, 2024
Julia
Julia, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 28, 2024
Julia
Julia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
Robert
Robert, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 27, 2024
Good
Julia
Julia, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 25, 2024
$250 SCAM
I was charged $250 for a smoking fee and I don’t smoke, I called and was told I needed to speak with a manager however they are not available and no one knows when they will be onsite, I’ve called several times and never got a call back from management, I was emailed this picture and you can clearly see that it is not ashes from a cigarette or cigar
Al-men
Al-men, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 14, 2024
Jenna
Jenna, 4-night trip
Verified Hotels.com guest review
6/10 Good
Oct 7, 2024
Room was clean.
Bathroom tiles looked like they were affixed with Elmer’s glue. The morning breakfast was a waste of time so go somewhere else for breakfast. Trash receptacles were overflowing.
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 5, 2024
Wrenee
Wrenee, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 20, 2024
Christina
Christina, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 16, 2024
Anitra
Anitra, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Sep 12, 2024
Doris
Doris, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Sep 9, 2024
Brian
Brian, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 5, 2024
Zoom in
First let me say the front desk staff was awesome. Now the housekeeper staff needs a lot of work. I think it's crazy that if you put your do not disturb, sign on your door the night before and take it off at 9:00 in the morning. You do not get service. I left my hotel room around 9:00 a.m. and when I came back my room was not serviced. I had no towels or anything. I was told that because I had to sign up when they came in and started their shift that my room automatically didn't get service. That to me is incorrect. If you're a housekeeper when you go to that room to service it. If it at that point in time has the do not disturb sign on the door then the room does not get service. This is from a former housekeeper so when me and my husband left that morning they hadn't even got close to our room. They were all the way down the hall. Not only that, the room needed a more close inspection as I will put a picture below to show you what I'm talking about.