4/10 Sæmilegt
31. júlí 2025
Disappointed
The room was nice enough for the short stay but the bed and pillows were kind of uncomfortable.
My biggest complaint was that when we got back to our room late at night there was a man banging on the door next to us yelling obscenities and threatening the people in the room through the door. This continued for several minutes then he moved to our door and did the same thing.
I called the front desk and they said they would send someone up to figure out what was going on. We saw through the peep hole that the man had the wrong room and entered the one across from us. As the front desk lady came to the hall we opened the door and discussed what happened and told her we saw the guy go in the room across.
They proceeded to do basically nothing. They knocked on the door, the man didn’t answer obviously, and that was it. They let a man who was threatening other guests and banging on doors stay at the property.
We were very disappointed that the police were not called and nothing more was done. We did not feel safe while staying there because of that man but had no other option of places to stay due to money and not wanting to pay for another hotel to sleep for a few hours.
We wish more would have been done in that situation. We do not feel it was right that they allowed a guest to stay at the hotel when they were threatening others. We didn’t call the cops because we thought they would have and at that point we just wanted to sleep. Something else should have been done.
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