I had no issue with the room itself, however, the a/c unit made a very loud sound every time it turned on. There's no way to get a good night's sleep there. The staff asked about my stay when I was checking out, and I told them about the a/c issue. She just said, "sorry", and took my key. I don known what I was expecting from telling them, but they offered nothing to easy my frustration. There is no way that no matter jenhas complained about the that. I feel like they don't care.