6/10 Good
Feb 10, 2025
Look Else Where! Way to overpriced!
We paid for a balcony and got ground floor parking that went straight to the parking lot. The room they claimed as "Balcony" should be Handicap Accessible instead.
The little side couch had white stains all over it and food sticking out of it.
We requested a room change and the room we were changed into smelled of poop and the same thing, the little couch had white stains on it and food sticking out.
For the price and how newly built this is, I am disappointed. The underground garage didn't even have ventilation in and smelled of exhaust and had most parking spaces closed due to construction that looks like it hasn't been touched in awhile! Who ever painted the underground parking spaces didn't think it through. If you use some of those spaces, you wont be getting out! The side that opens up to the town is very loud and it seems almost impossible to get a river view. Only nice thing was we saw the train early in the AM. We were told there weren't much rooms available but the out door and underground garage begged to differ!
Worst stay for my buck ever! Please seek else where as you will not get your value for the price you pay. These rooms shouldn't be more than $80 a night with the way they clean it. I felt like I was at a Motel 6 or something gross. NOT PLEASED AT ALL and I will NOT be staying here again and we visit Durango at least 4 times a year.
Brandon
Brandon, 1-night business trip
Verified Hotels.com guest review