8/10
The hotel was good, the location great and the atmosphere was relaxed. The hotel management is obviously quite professional and ran a tight ship. Food was diverse and of high quality. The only negative aspect is the lack of resourcefulness of the front desk staff to assist with travel in the area. A front desk employee offered to organize a taxi to a near-by location for 170 USD dollars that we refused and got an official taxi for 80 USD instead. Other travel arrangements were of the same sort. There is something wrong with this service. Also the hotel shuttle driver tried to hustle us for some cash when we joined the bus into Montego Bay. Not a nice experience I am afraid.