The staff were amazing, so knowledgeable about transpo, and helpful w my heavy bag up front stairs. Shout out to Elisa. Thank you for excellent service! Breakfast was so delicious. I loved the various smoothies, and self serve espresso machines. The lobby/bar area was gorgeous, with gas fireplace and interesting art. Also, i appreciated the portable fan in room, as most hotels run central heating and too hot for me.
I would have given 5 stars, except for the pillows (way too soft), and the stairs at front.