Everything about this hotel is excellent; the staff are friendly and efficient, all areas clean and comfortable. We travelled with a wheelchair user, and although the room was perfect for our needs with for instance a full wet room rather than a bath, getting to it was, as is usually the case in hotels, a bit of a trial through heavy fire doors, especially maneuvering suitcases at the same time. The staff are extremely helpful though, and a wheelchair lift is provided to help negotiate the short flight of 3-4 stairs leading from the lobby to the rooms, which made everything as wheelchair friendly as humanly possible. We would recommend this hotel to any wheelchair user, but please either take or ask for help getting to your room!