6/10 Gott
28. ágúst 2025
Checking in was awful! Room not ready until after 5:30. We arrived early and were told check back at 1:00. Came back at 3:00, no room, no help from reception only a big I don’t know when. Checked again at 3:30, and again I don’t know. Plenty of excuses blaming guests not checking out on time , slow staff, etc… Left our phone number and asked for a call when the room Was ready and we would go have dinner. No call ever came. Finally went back after 5:30 and it was ready. Why no phone call? The fumbling reception staff fiddling with papers says, I must have lost your number. Very frustrating and disappointing!
Lawrence
Lawrence, 1 nætur/nátta ferð
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