I am celebrating my anniversary and honeymoon on this vacation. From the moment I parked the car I noticed that the outside wasn’t kept well, and didn’t seem to look like a four-star hotel.I decided to give them a fair chance, and check the hotel room out, because it looks from the outside could be deceiving.
As I enter the elevator, it seems super outdated with a ridiculous amount of stains on the flooring of the elevator. Then I walk into the room, and it seems even more outdated and I mentioned this to the supervisor, Florian, immediately. He mentioned that he can only try to take care of approximately 1/3 of my amount that I paid since he cannot refund me And that only a manager can do that.
I have taken pictures of everything.
There mold in the bathroom between the tiles, which is huge health risk! The ceiling of the bathroom is misplaced, and leakage in the bathroom ceiling as well, from God knows what. Furthermore about the bathroom, there’s damage on the door. The sink seems to be chipped on multiple locations and the countertop. Seems like a motel six. The showerhead seems like it’s from the 1960s. And the tub had stains on it as well.
The patio is a joke, I cannot even step barefoot on it, as it has not been taken care of, and will damage my feet if I step on it without shoes.
The carpet has stains around it, and .... (ran out of space)