The elevator is broken and will take you to the top floor (I still can’t understand why they put us on the second floor because of this), the staff are unfriendly/rude, they made requests for my medical paperwork (which is illegal), did not honor our request for first floor despite having rooms available, they do not have shampoo, the coffee they provide (which is the absolute only “extra” they provide) was terrible and usually not even available during our 4 days there, and the vent in the bathroom does nothing so expect your entire room to feel like a sauna after even the quickest of showers. Overall, this is a HARD pass for me to stay again; felt like people should be warned before booking. The beds are terrible too, so expect to wake up with back pain, and bring your own pillow because you may as well use a cardboard box instead of what they have for you.