Stayed 4 nights in October. We were upgraded from Superior to Premium room which was in a separate building next to main building. Room was modern and clean with effective air condition, was able to keep temp at 18 degrees during the nights
What bothered me was the glass door to the toilet/showers. Although matte smoked finish one can see through it if light is turned on in WC room.
Being a 5 star rated hotel I did miss real Nespresso coffee for the Nespresso machine. There were 3-4 Nespresso capsules on arrival which I finished the first morning, after that it was filled up with L'or which is not the same quality. Also glasses were never replaced so on day 5 they were rather dirty.
Bar was closed Sunday and Monday, that was a surprise, but plenty of bars in the neighborhood.
My PC complained about the WiFi being an unsafe open network provided by NH-Hotel-Group and recommended to switch to an alternate network - I haven't seen that before, perhaps something NH should look into?
Overall the hotel is clean and staff friendly and helpful. We chose the hotel due to location (Dam square) which is very central and next to my favourite Chinese restaurant in Europe, FuLu Mandarijn