2/10 Slæmt
16. nóvember 2024
Terrible hotel rooms!!
This was one of the worst hotel experiences I’ve ever had. The room was extremely hot and the radiator valve for the heating system was broken so I couldn’t shut it off. I spoke to the front desk regarding moving to another room but I was told there was only one other room left. I was traveling with my wife and 8 month old baby. The only other room available was right next to the one I was in. I was given the keys to that room to check and it too had a broken valve so the heater was on. No resolution was offered other than a small table fan which I had to wait 20 minutes to get. The fan didn’t really help because it was still hot in the room. It appears to me that the heater not turning off was a known issue because the manager didn’t come in to the room to check it out to confirm the issue. They didn’t send maintenance to even look at it. To top it all, the pictures on their website do not reflect the actual condition of the rooms. The rooms are extremely old and the bathroom looks poorly maintained. For instance there was parts of the caulking missing along the sink and tub.
Amit
Amit, 1 nætur/nátta fjölskylduferð
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