4/10 Fair
Nov 21, 2024
Tried to tack on extra charges
Wanted to give this hotel a better rating but after my stay they tried to charge me for bottled water that I didn't use. The hotel itself was okay - reasonably priced for San Diego, relatively quiet and comfy rooms if a bit dated and lacking a microwave, and a diner with good food and excellent service right on the premises. Wifi didn't work though and the pool and jacuzzi were closed but the real insult was finding a charge for two bottles of water that was tacked on after I checked out. I was in town for a cycling event and had my own drinks so I didn't touch the bottled water in the room after seeing the tag saying I'd be charged for them. Had to call multiple times and play phone tag with the unhelpful staff to get the charge removed.
Long story short, the hotel is passable if there aren't other reasonably priced alternatives but be wary of them trying to fleece you.
Oliver
Oliver, 1-night trip
Verified Hotels.com guest review
