Dorint Hotel am Heumarkt Köln

The positives, the room was a large twin (as booked) and the room and bathroom were very nice, clean and well maintained. Additionally, the separate shower was powerful and good. Housekeeping rang the bell (apparently, I was still fast asleep!) and then let themselves in moments later so that wasn’t a great start. Also, we paid extra for a hotel with a pool, there’s simply an attached gym with a pool that you have to pay €15 a visit for! Don’t pay extra for the hotel because you think it has a a pool!

very good location, friendly stuff, very very clean, looking forward to go there again soon.

Check in and check out we’re both very slow. This hotel chain is not very well run and use dated technology. The hotel was also doing some renovations, which I was not made aware of. I could hear drilling in my room, but they did move me too a quieter room. Every time I tried to call the reception I was placed on hold, so I found it easier just to go down and speak to them in person. But the hotel has some good bartenders.

Everything was perfect. Elegant, modern, exclusive furnished rooms. Clean, fantastic bedding, friendly and helpfull staff , last but not least...Harrys New Yorck Bar , a must-to go-place !! This Dorint is a great place for leasure, bussines and vacation. Located perfectly.

The hotel is modern and located in a great area. Easy access to the train, restaurants and pubs. The issue we had was that our air conditioner was not working at all and there resolution was to bring a fan. We finally were moved on the 3rd day of our stay with was not convenient. They offered no compensation for this inconvenience.