On our travels to Auckland for a concert held near by we looked forward to our stay at Imagine Beach Road for how close it was to the Spark Arena (actually cancelled a booking at another Hotel to be closer). We were disappointed that reception staff were not overly warm and inviting, one in particular that manned the front desk majority of the time.
We were also disappointed that there was no toaster or microwave in the room as this would have made having breakfast in more cost efficient and convenient, however having said that I should have checked out the amenities before booking. The other issue we had was the heat pump in our room was only blowing cold air, would have been great if it was summer but instead made it quite chilly, we did notify cleaning staff as they were in the hallway when we tried several times to suss it out, they also attempted but could not work it, on a plus they did bring in an extra oil heater.
Bed was conmfortable and bathroom was nice