2/10 Slæmt
18. apríl 2025
Go somewhere else
Long story short: The rooms require maintenance and updates, the staff was not kind nor friendly, the location is not the best. After staying here and seeing the location + hotel, I would recommend the Westin instead.
Long story:
When we arrived the fan did not work, the air conditioning did not cool and the shower head had buildup so the water did not dispense from the showerhead. Maintenance called and they had to clean the filter for the AC, change the power bank of the fan head and clean the build up residue of the shower. Thats night one after a long 8 hour flight.
I asked the tour desk about the possibility of going to the eco diamante park to see the sloths etc and the woman seemed upset that i was even talking to her and asking her questions about a place i know nothing about in a country i have never been. I would think that even if you cant accommodate you would try to sell something else or give another option but it was just nothing. So all the excursions i ended up booking myself online or on the beach at a great price!!
The staff in its whole just didnt seem prepared for tourists. I asked one staff member at guest services if she knew of a dinner show or a place to eat but have live music or dancing etc. she said there is no such thing in Costa rica. We walked two doors down to Walter's restaurant and they had live music followed by fire dancers on the beach. Reception was no help either, same question and same answer.
Im telling you, its not worth it.
Lillian
Lillian, 6 nætur/nátta fjölskylduferð
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