Riu Palace Aruba All Inclusive

Large pool clean beach lots of beach hot rooms are nice and clean most rooms have amazing ocean views restaurants were spacious lots of restaurants in the resort and food was excellent as well as the staff The only negative was that you had to be there early for the fine dining restaurants.

Cleanness, safety and relaxing environment with very polite helpful staff

I was overcharged. Hotel was paid $2970 from expedia for 4 nights and 5 days package and I was charged $3709.80. Not acceptable. That can not be the booking fee. We were given a room with double beds basically moved the king bed out and put rolling double beds there . One bed had no back rest. To pay $almost $1000 a day with this accommodation terrible. As my daughter said it was a very expensive cheap resort. Would not recommend to anyone ever.

Some of the staff are nice and service is horrible,bed is not comfortable at all,this is the worst Riu I ever stayed.please fix the bed before you guys charge so much money.

The staff was nice and accommodating ... we were able to check in at arrival (earlier than 4 pm) without asking... the food was good... the rooms were clean (I read reviews that they weren’t and needed to be updated) ... the room was great and we had a view of the pool and ocean (I think it’s the layout of the hotel ... (we booked a standard room)... the property itself, is really nice .. I have stayed at many hotels , but by far this was the biggest pool ... overall , nice property nice staff good food ... great value for your money ... I would go again :)

RIU Palace was great. They implemented mandatory mask for staff and guest, hand sanitizers everywhere, maids wear gloves to clean your room, temperature checks for every buffet meals. Dinning tables aftee all spaced out. Tested negative pre and post Aruba, and I had a relaxing but yet fun trip. The beach is perfect, however sometimes the boats from tours etc will create waves. But you can walk down further. Staff at the front desk (Bryan and Dwight) was very helpful.

Food was nice even with the COVID times they were doing good.

The resort is configured in a unique way compared to other neighboring resorts. Very open layout with beautiful views.

I was a bit disappointed with the hotel unfortunately. One of the draws for me in choosing them was the all inclusive package, however it was difficult to actually get good use out of that. The restaurants weren’t all open and the ones that were required you to make a reservation the previous day, plus they weren’t offering room service “due to the pandemic” but when I checked into my next hotel in Aruba, they did offer room service. The room was also extremely noisy, you could hear everything from people walking down the hallway to the neighbors on their balcony at 3am. Plus they play music until 11pm in the pool area which you can also hear. On the positives though, the view from the room was amazing. Also the pool was great as well as the beach area right next to the pool. The location was convenient to many different places and within walking distance which was nice.

It was very nice and pleasant staff they were very helpful.