Air conditioner was not working properly at check in. Two requests were made to fix it, resulting in a small fan being provided. This lasted until we left a week later. When I asked for a discount for our inconvenience at checkout, we were told that the hotel does not participate in such things.
Breakfast buffet was okay, nothing special.
On the upside, general staff was very good and attentive.
If you go anywhere in Madeira be prepared for a lot of hills! 45 degree inclines are common and you are never far from passing traffic and exhaust fumes.
We paid $200 a night, expected more for our money. Plenty of other hotels in Madeira, try one of those first.