For everything that the owners could control- like the location to the Paddington Station, cleanliness of room and hotel, front desk staff- absolutely FIVE STARS. However, we had an issue with the first room we were assigned...it was up several flights of very narrow stairs. Fortunately, St. David's staff was able to accommodate us to a ground floor room for our second to fifth nights. Both rooms were impeccably clean, freshly painted, and bathrooms were updated. I would recommend any American to request a ground floor room.