Upon arrival after midnight, we had already been sent our room information including pin to enter. It was so nice to just be able to go straight to the room. We went straight to bed. When we woke up the next morning, we noticed that the side of the mattress was stained, there were stains on the duvet, the bathtub was dirty, and the floors did not look swept. I stopped by the front desk and the gal promptly took care of it, and switched us to another room. Overall for the price it was a great location, and mostly clean. Housekeeping takes forever if you need something, (2 hours for towels and a blanket after several texts, trying to go to bed). The couch and bed are not made for comfort. The game room was a plus! The front desk staff was great too! Great place if you plan on not spending a lot of time lounging in the room, and you want to be close to Broadway, everything is within a 5 min walk.