At Magic Xcacel, you'll be within a 15-minute drive of Xel-Há Park and Tulum National Park. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, facials, or mani/pedis. An outdoor pool, a bar/lounge, and a snack bar/deli are other highlights at this luxurious hotel.
Languages
English, Spanish
At a glance
Hotel size
6 rooms
Arriving/Leaving
Check-in start time: noon; Check-in end time: 3:00 AM
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 7:00 AM - 3:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free secured, uncovered onsite valet parking
Free secured, uncovered onsite extended parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
Free offsite parking within 3 ft
Offsite
Beach shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:00 AM–11:30 AM
Restaurant
Bar/lounge
Coffee shop
Private dining
Snack bar/deli
Traveling with children
Babysitting (surcharge)
What to do
Beach shuttle (surcharge)
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Beach shuttle (surcharge)
Bicycle rentals
Romance packages
Facilities
Safe-deposit box at front desk
Garden
An outdoor pool
Full-service spa
Massage/treatment rooms
Outdoor entertainment area
Outdoor furniture
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Lever door handles
Well-lit path to entrance
Room amenities
Home comfort
Portable fan
Sleep well
Hypo-allergenic bedding
Down comforter
Soundproofed rooms
Premium bedding
Select Comfort mattress
What to enjoy
In-room massage
Yard
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Soap and shampoo
Hair dryer (on request)
Towels
Toilet paper
Stay connected
Free WiFi (speed of 25+ Mbps)
Food and drink
Chef
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe
Mobile key entry
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and facials.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Spa fee: USD 85 per person, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 25 for adults and USD 18 for children
Beach shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)
Laundry facilities are available for an extra charge of USD 45 per night
Renovations and closures
This property will be closed from January 3 2024 to November 10 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Children & extra beds
Babysitting is available for an extra charge
Cribs/infant beds are available for USD 15.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number 84300783
Also known as
Magic Xcacel Hotel
Magic Xcacel Tulum
Magic Xcacel Hotel Tulum
Frequently asked questions
Is Magic Xcacel currently open?
This property will be closed from January 3 2024 to November 10 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Does Magic Xcacel offer free cancellation for a full refund?
Yes, Magic Xcacel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Magic Xcacel?
Yes, there's an outdoor pool.
Are pets allowed at Magic Xcacel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Magic Xcacel?
Yes, there's free valet and extended parking.
What are the check-in and check-out times at Magic Xcacel?
Check-in start time: noon; Check-in end time: 3:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 50% charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Magic Xcacel and nearby?
Magic Xcacel has a spa and an outdoor pool, as well as a garden.
Are there restaurants at or near Magic Xcacel?
Yes, there's an onsite restaurant.
Does Magic Xcacel have any outdoor private spaces?
Yes, every room features a yard.
What's the area around Magic Xcacel like?
Magic Xcacel is located a short 8-minute walk from Xcacel Beach.
Reviews
9.0
Wonderful
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