4/10 Sæmilegt
22. nóvember 2024
From good to poor
I had to do a late check in and system was slow to checked me in. It took about 10 minutes and clerk decide to let me in so did no have to wait any longer, he was going to check later when system come back on. Room was payed for anyway. Tv in the room had image but no sound, I called to see it there was something I was doing wrong but clerk mention it wasn’t working so sorry for that. Carpet in the room need a wash or a deep clean. Outer then that all good in the room. Morning free breakfast we went 30 minutes before it ended and all food was out even coffee. Had to ask the same clerk that check us in, that means that the poor guy work at least the overnight shift and the morning, not just that but it was a one man show, he was doing the breakfast area. Anyway I usually find the positive on the negative but I guess is for the better of the property that they know that they need to put more effort. I’ve been staying in this particular hotel for the last 15 years at least 3-4 times a year and this is the worse I’ve seen it. The area is quiet and safe and I’m going to think about it next time if I stay or not. I hope this helps
Guillermo
Guillermo, 1 nætur/nátta viðskiptaferð
Sannreynd umsögn gests af Hotels.com
