I felt protected at the property knowing the guard standing outside was armed. Then the extra security of having to be buzzed in the property with the hotels band, made me not worry that much! The hotel gave a woodsy feel, it was gorgeous and elegant however the pool outside my room was NEVER cleaned of leaves and accumulated more each day. Even with the main pool, we had to ask 2x for someone to come clean it! There was a day (after a storm) both the electricity and water gave out and there wasn’t any power/water until 9am, which kinda set back our excursions but it was fine! We experienced having no water another day but there was no storm prior. The food options for me (a pescatarian) wasn’t large so I watched my friends enjoy the food more! Then when it was time to check out I was dealt with a concierge trying to charge me for things I had already purchased. When I explained I purchased it, she was adamant even when I showed her my bank transactions she stated I was wrong and that I still needed to pay. I spoke with another rep and she took it off my bill and let me go on my way! Overall, the place is beautiful, the customer service (even in the restaurant) was good and I even would consider going back.