Staybridge Suites Wichita

No More Extras - Very Sad

I've stayed here before and have always had a nice stay. The people are very nice, but I was disappointed on the last trip. There is no continental breakfast because there is no kitchen staff anymore, there is no maid service, not even light housekeeping because they don't seem to have a regular staff other than the people behind the desk. And this was disappointing to me because the signs in the room (that they still have posted) state that they will do light housekeeping Monday - Friday. Even though I requested housekeeping they did not accommodate. The toilet backed up in our suite and my husband went to tell the front desk. They apparently don't have regular maintenance workers either because they handed him a plunger to fix the issue himself. I have always liked this hotel for its convenience, amenities, rates and the staff are always very friendly, but they don't have these perks anymore like they used to so I can't give a high rating. No amenities, no maid service, no continental breakfast and still high rates? I might be looking for another place to stay in the future. And that makes me sad.

4 nátta ferð , 10. sep. 2020

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Very nice place

Stay was great although I left a blanket there and when I came back to get it, nobody could locate it. That was disappointing but otherwise a great experience!

Donyele, 1 nátta fjölskylduferð, 28. ágú. 2020

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Good stay!

We chose this hotel because the room had doors that separate the bedroom from the living room. The bedroom is big, roomy and the living room had a great set up for watching a movie or playing a game. I love the small kitchen with a small full sized refrigerator, two burners, toaster, dishes set of 4 plates, cups, bowls, dishwasher, kitchen sink with dish soap. We brought our own food for breakfast. The hotels breakfast is fruit, packaged muffins, cereals, or microwave sandwiches.

1 nátta ferð , 14. ágú. 2020

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Most of the staff is nice/uncomfortable room temp

I appreciate the original communication between staff. I called the hotel when I made the reservation to say I was holding a murder mystery scavenger hunt for 6-8 young adults and everyone I spoke with upon arrival knew about it. The room was not available at time of check-in, but that's okay. The thermostat was set at 75 degrees and even though I tried to turn it down, it would not budge. I asked the manager if it could be turned down remotely. She said to try the unit under the window. I told her that there was no unit under the window. She ignored this and tried to explain that the network might be down so the thermostat might need to be adjusted on the unit. I double checked. There was no unit under the window in my room. There was a large heating/cooling unit in the bedroom closet. It was so hot I had to leave the entrance to the room open to get air in from the hall. I ended up leaving sooner than expected b/c I was so uncomfortable. I asked my daughter if the temperature in the room ever cooled down. She said yes, it was so cold it was uncomfortable. It would have been nice for her to have the ability to change the thermostat. Now this could be explained by the fact that half of the people in the room were gone. But it seems that there may be a regulator on the thermostat that keeps the temperature at 75 during the day and lowers it at night to help people sleep better.

Julie L, 1 nætur ferð með vinum, 29. júl. 2020

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The cleanliness was below average. The management blamed it on COVID-19. I was told they had housekeeping once a week. I didn’t care about the room, but the elevator and halls needed vacuuming, there was something on the first floor elevator door which wasn’t ever cleaned off, and the laundry room was disgusting. I actually tried to clean the dust and dirt on the machines myself as it was so dirty. I would not stay there again.

Rhonda, 8 nátta ferð , 10. júl. 2020

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Great job Staybridge!

I was very pleased with my overall stay, the service was great and I really enjoyed my stay with my family!

Rogena, 2 nátta fjölskylduferð, 13. jún. 2020

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I have stayed at numerous Staybridge Motels all over the country. This one was very disappointing. I picked this one for our stay because a staff member assured me the reception would be open when I arrived Thursday. At check in another staff member notified us there was no reception. No remote for tv in our room. Room was not clean. No amenities at all.

TMC, 1 nætur rómantísk ferð, 28. maí 2020

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***BED BUGS & Ignorant manager, Oleksiy Shovaryev*

Check in was great, it was about 11pm, the gentleman behind the counter, David, went above & beyond helping me when the printer in the business center failed. 45 minutes later after settling in my room I saw a bug crawling on the bed. I took pictures before killing it and contacted the front desk, the lady behind the front desk took my pictures to pass them on and verified it was definitely a bed bug. She was very apologetic for this, apologized how gross some people could be & switched rooms immediately. The next morning I asked for the manager to make him aware of the situation and that’s when things turned south. I politely introduced myself, shook his hand and told him I was the person who found the bed bug in their room last night. I kindly asked him if he was willing to reimburse me for the dry cleaning of my dress clothes and sport coat. He smirked and asked “Do you have the receipt!?!“ I told him this happened about 9 hours ago around midnight and no I don’t have a receipt! He started laughing and in a condescending way said “if I had my clothes dry cleaned, I would have a receipt!” I let him know that I live on the other side of the country and traveling for work. He started laughing again and that’s when I got upset he was laughing about this situation! I mentioned this whole situation would have been forgotten about if he didn’t laugh in my face about it. I asked for his bosses name (Blair) and he wouldn’t give me his phone number. I let him know that I was contac

George, 1 nátta viðskiptaferð , 25. feb. 2020

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Loved the separate sleeping room with Kingsize bed. This allowed us to include a grandchild sleeping on the pullout couch to avoiding grandpa’s snoring.😏Great little kitchenette and TV area as well. We will definitely stay there again, however will NOT stay in Room 111. It is next to the machine room and door leading to outside. Could hear everyone coming and going banging heavy door, plus loud noice when heating unit came on.

P.D.R., 2 nátta fjölskylduferð, 15. feb. 2020

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Nice hotel

Bed was soft in middle, so I tended to roll to center of bed. Second room was clean and quite. Breakfast was good clean and lots to choose from. Staff friendly and helpful

1 nátta ferð , 13. feb. 2020

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