2/10 Slæmt
16. febrúar 2025
Pathetic and unprofessional behaviour
We went there as a couple and found out that they hadn’t even changed the bedsheets. Due dirty bedsheets me and my wife we both got the allergic reaction.
Next day we complained them and got it changed.
Secondly we booked a queen bedroom and in pictures they showed one bed but when we got there they had made it one bed by joining two single beds so it wasn’t even a queen bedroom for which we paid. On our complaints they said talk to hotel.com because we cant do anything about this we are fully booked now.
Thirdly, the wifi was so bad it never worked, it was so slow literally we used to wait for hours for anything to load as there was no signal bars in our room.
Forthly they advertised as they have free on site parking but when we reached there they told us they dont provide free parking and we told us to park in the next street.
Basically our experience was so bad with them and they were so unprofessional that literally ruined our vacation.

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