2/10 Slæmt
13. maí 2025
I booked this hotel under the name “Dancenter Birmingham Airport Near NEC,” but when I arrived, the signage read “Warwickshire Park Hotel.” This was not mentioned in the listing, which made it extremely difficult to locate. I had to call the help number and figure out the address myself.
During check-in, several individuals entered reception and stood behind the front desk while I was being processed. They were not in uniform or introduced as staff. The receptionist seemed confused and inexperienced. I was uncomfortable with how the situation was handled, particularly as a solo traveller.
The room was on the ground floor and, upon arrival, I discovered that the door and windows did not lock. I documented this and left immediately.
I later found out the hotel is associated with OYO, although this was not clearly stated at the time of booking. The contact number I was initially given led to a third-party line, and I had to ask multiple times before receiving the correct hotel details.
The hotel does exist, but the way it is presented on Expedia was highly misleading, and the experience did not meet expected safety or booking standards.
Kate
Kate, 1 nætur/nátta viðskiptaferð
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